How to become an engagement manager ?
An engagement manager is responsible for the overall management of a team of consultant and Analysts directing project with clients.
Choosing the right major is always an important step when researching how to become an engagement manager. When we researched the most common majors for an engagement manager, we found that they most commonly earn bachelor’s degree degrees or master’s degree degrees. Other degrees that we often see on engagement manager resumes include associate degree degrees or doctoral degree degrees.
To succeed in this role, you’ll need to communicate well and multi-task under tight deadlines. Experience in sales and customer service is an asset in this position. If you’re a team player and a problem-solver, we’d like to meet you.
The engagement manager is also responsible for all billing and invoicing of the client and managing client expectations. Usually she will also own all accounts payable issues arising from the project.
Direct projects with clients
Communication with clients
Foster positive relationships with our customers as their primary point of contact
Help clients implement services and plan projects effectively
Ensure that contract terms and conditions are met
Manage invoices and bills for assigned customers
Identify upselling and cross-selling opportunities
Address customer issues with speed and efficiency
Take a decision according to situation
Steps to become a engagement manager
Do an internship
Earn master degree
Take up a entry level job position as a business analyst as a fresher
After 2 years of experience move as a consultant
If you have a MBA degree it would add advantage you can get a job as a consultant as a fresher
As a consultant gain 4 years of experience with MBA or master degree preferred
Now you are eligible to become a engagement manager.
Minimum Education required
Mba are preferred
An engagement manager should have 4 years of experience working in customer service as well as a bachelor’s degree in business or marketing.
BBA ( bachelor of Business administration)
Bcom (bachelor of Commerce)
MBA (master of business administration)
The average salary for a Engagement Manager is ₹6,46612 per year. It will be go high with the job position.
average Customer Engagement Manager salary is $93,463 as of September 25, 2020, but the salary range typically falls between $73,872 and $102,338.