How to become an engagement manager

How to become an engagement manager ?

An engagement manager is responsible for the overall management of a team of consultant and Analysts directing project with clients.

Choosing the right major is always an important step when researching how to become an engagement manager. When we researched the most common majors for an engagement manager, we found that they most commonly earn bachelor’s degree degrees or master’s degree degrees. Other degrees that we often see on engagement manager resumes include associate degree degrees or doctoral degree degrees.

To succeed in this role, you’ll need to communicate well and multi-task under tight deadlines. Experience in sales and customer service is an asset in this position. If you’re a team player and a problem-solver, we’d like to meet you.

The engagement manager is also responsible for all billing and invoicing of the client and managing client expectations. Usually she will also own all accounts payable issues arising from the project.

Responsibilities

Direct projects with clients

Communication with clients

Foster positive relationships with our customers as their primary point of contact

Help clients implement services and plan projects effectively

Ensure that contract terms and conditions are met

Manage invoices and bills for assigned customers

Identify upselling and cross-selling opportunities

Address customer issues with speed and efficiency

Take a decision according to situation

Steps to become a engagement manager

Earn bachelor degree

Do an internship

Earn master degree

Take up a entry level job position as a business analyst as a fresher

After 2 years of experience move as a consultant

If you have a MBA degree it would add advantage you can get a job as a consultant as a fresher

As a consultant gain 4 years of experience with MBA or master degree preferred

Now you are eligible to become a engagement manager.

Minimum Education required

Bachelor’s Degree

Mba are preferred

An engagement manager should have 4 years of experience working in customer service as well as a bachelor’s degree in business or marketing.

Degree required

BBA ( bachelor of Business administration)

Bcom (bachelor of Commerce)

MBA (master of business administration)

Other master degree

Salary

The average salary for a Engagement Manager is ₹6,46612 per year. It will be go high with the job position.

average Customer Engagement Manager salary is $93,463 as of September 25, 2020, but the salary range typically falls between $73,872 and $102,338.

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